29.08.2023

It has become a good tradition to commission new facilities on the eve of the main holiday of the country - Independence Day. And this year, social and economic facilities are being launched in all regions.

Today, President Shavkat Mirziyoyev is getting acquainted with the results of this creative work in Tashkent.

By the Decree of the Head of State dated April 27, 2022 on the further improvement of customs administration, measures were identified for the digital transformation of the sphere, improving the quality and speed of the provision of services. In particular, for this purpose, a Customs Clearance Center has been established under the State Customs Committee.

The President visited this complex.

A data processing center, a remote electronic declaration post, a call center, targeting and risk management departments have been created here. The information system is integrated with databases of foreign departments, ministries and departments of our country, subjects of foreign economic activity, airlines. When organizing the work of the center, the proposals of entrepreneurs were also taken into account.

The data center is equipped with state-of-the-art servers with a capacity ten times greater than before. This ensured an increase in the speed of communication channels by 5 times and a reduction in processing time by 2 times. The system is protected from cyber attacks.

At the remote electronic declaration post, at the initial stage, cargo customs declarations sent remotely by entrepreneurs of the city of Tashkent are promptly processed. In the future, it is planned to cover all customs clearance processes carried out in the republic.

It also processes appeals received by the call center of the customs committee on the hotline "11-08" and through the agency's website.

The Targeting and Risk Management Department was opened in cooperation with the World Customs Organization based on the experience of developed countries. Here, operational structures analyze data from 50 customs information systems and 3 information systems of the World Customs Organization, as well as data from more than 30 departments and customs offices of foreign states, assess risks, remotely control the activities of all customs posts.

The Central Customs Laboratory is also equipped with modern equipment, its activities are aimed at reducing the duration and increasing the accuracy of the examination.

In general, as a result of the digitalization of the industry in accordance with the decree of the President, the time for customs clearance was reduced by an average of 2 times. For example, if in 2017 it took 5 hours and 42 minutes to process export deliveries, then in 2023 this time is 30 minutes.

Registration of 80 percent of imports and 89 percent of exports is carried out in a simplified manner. The indicators of automatic processing of cargo customs declarations using artificial intelligence are also growing.

«The conditions created here cannot but rejoice. But digitalization is a process that does not stand still. There are still many tasks to be solved in the field. Therefore, it is necessary to constantly work on improving the convenience of services. Entrepreneurs should give an assessment of the system's performance», Shavkat Mirziyoyev said.

The instructions were given on providing domestic entrepreneurs with proposals based on an analysis of the structure of imports, expanding processing in the customs territory. The task was set to turn customs into a sphere without corruption, improving the material and social security of employees.