Organization of direct communication with the population, provision for a qualitatively new and effective system of dealing with appeals of individuals and corporate bodies (hereinafter, appeals) aimed at the complete protection of the rights and freedoms and legitimate interests of individuals and legal entities;

delivery of an environment for the unconditional exercise of constitutional rights of citizens to appeal to the President of the Republic of Uzbekistan, Oliy Majlis, Administration of the President of the Republic of Uzbekistan, the Government, public administration bodies, courts, law enforcement and oversight bodies, local government bodies, other public organizations (hereinafter, government bodies) and economic administration bodies;

conduct of systematic monitoring and control over the consideration of appeals received by the People’s Reception and the Virtual Reception and redirected to relevant government bodies and economic administration bodies;

reception of individuals and representatives of corporate entities with the participation of officials of government bodies and economic administration bodies, including by videoconferencing;

extensive use of modern information and communication technologies in dealing with appeals through the introduction and

maintenance of a single electronic information system for registration, generalization, systematization and oversight of appeals to the People’s Receptions and the Virtual Reception of the President.

Elaboration of an ideological platform for the transformation of public service, as well as programs and projects for its development, provision for the practical implementation of integrated civil service policy;

coordination of activities of government bodies and organizations in the field of state human resources policy;

monitoring and analysis of trends and prospects of public service with the development of proposals to address problems and challenges in the area;

introduction of innovative methods of human resources management and HR advancement building on principles of openness, professionalism and accountability;

management of the National Human Resources Reserve, the State Register of civil service posts, as well as creation and maintenance of a single open portal of vacant posts in public service;

introduction of a system of measurable indicators (key indicators) for assessing the performance of civil servants and analysis of their results, survey into public opinion and formation of an open rating list of the heads of government bodies and organizations;

conduct systemic work to identify and engage qualified and highly qualified specialists, including among compatriots living abroad, as well as to widely engage gifted youth and women into civil service;

arrangement of an open independent competitive selection of the most promising specialists for public service;

formation of high professional ethics, anti-corruption culture and intolerant attitude towards corruption among government civil servants;

introduction and consistent improvement of information and communication technologies in the field of public service, formation of a database of civil servants with the security of their personal data;

assistance in protecting the rights and legitimate interests of government employees in their relations with employers, as well as in creating decent conditions for their work and social protection.

Principal research areas

Major directions of information-analytical and research activity:

pressing issues in the provision for internal security and sustainable development of Uzbekistan;

regional security issues in Central Asia, prospects for the development of multifaceted cooperation with the countries in the region;

current trends in international security and global development, prospects for cooperation of the Republic of Uzbekistan with world nations, international organizations and financial institutions.

Activities of the Institute

ISIRS is tasked with following functions:

holds international conferences, thematic roundtable discussions and academic and practical seminars in main research areas;

carries out joint research on security issues in Central Asia, on the prospects for the development of multifaceted regional and international cooperation of the Republic of Uzbekistan;

participates in the development of draft laws, development programs and conceptual documents in the field of domestic and foreign policy of the Republic of Uzbekistan;

interacts with public authorities, research and analytical institutions, higher educational institutions of the Republic of Uzbekistan;

maintains cooperation with the diplomatic corps and representative offices of international organizations accredited in Tashkent, as well as foreign analytical and research centers.

Participation in the formation and implementation of state policy in the field of business development, protection of the rights and legitimate interests of business entities;

monitoring compliance with the rights and legitimate interests of business entities by government bodies, including law enforcement and regulatory authorities;

provision of legal support to business entities when their activities are inspected;

examination of the practical realization of the norms and requirements of the legislation on guarantees of freedom of entrepreneurial activity;

assessment of the effectiveness of impact by normative acts on the implementation of entrepreneurial activity;

elaboration of proposals for perfecting the legislation aimed at strengthening the legal guarantees of business entities, stimulating their development.

Training, retraining and advanced training of management personnel in the field of public, economic and social management, using higher professional education programs that meet the requirements for

professional training of management staff to work in modern socio-economic conditions;

formation of solid knowledge in the field of public, economic and social management, psychology, information and communication technologies and e-government systems, legal framework and modern methods of management, initiative and leadership, as well as systemic analysis and strategic policy planning, building skills of decision-making in nonconventional circumstances;

regular study and analysis of current and future needs of public authorities, public and economic administration bodies and nongovernmental nonprofit organizations in management staff, as well as the formation of an annual target portfolio of orders for training in specialities offered by the Academy;

formation of a database of potential candidates for training, retraining and advanced training from among management staff, as well as regular monitoring of professional development of graduates;

provision for regular study of youth issues, development of educational, teaching materials and research on current youth issues;

assistance and methodological guidance in organizing the training of members of regional, district and city Kengashes (Councils) of People’s Representatives, members of political parties, as well as the organization of training courses for members of the Legislative Chamber and the Senate of the Oliy Majlis of the Republic of Uzbekistan;

preparation of information and analytical materials on the status and quality of staffing in government agencies, public and economic administration bodies and public (social) organizations, formation of their personnel reserve, selection, placement and appointment of

management staff, development of methodologies of the organization of monitoring of human resources of public administration;

training highly qualified scientific and scientific-pedagogical staff in accordance with the legislation;

conduct comprehensive research on topical issues of public administration, increase the effectiveness of human resources policy, study international experience in civil service reform and develop proposals on this basis for further improvement of governance system in the country;

invitation and engagement of highly qualified specialists from abroad in the educational and scientific-methodological works, organization of consultations on business agreement basis, as well as cooperation with foreign educational and research institutions in the field of training, retraining and advanced training of management staff.

Perpetuation of the memory of the First President of the Republic of Uzbekistan, his enormous contribution to securing the national independence and building national statehood, the historic role of Islam Karimov’s personality;

study of the life, multifaceted activities and legacy of Islam Karimov as an outstanding individual, founder and builder of a democratic state with an open civil society and market economy;

conduct of relevant research, enlightenment-spiritual and educational activities;

familiarization of the general population, primarily youth, and foreign guests with the history of the formation and consolidation of Uzbekistan as an independent state under the leadership of the First President of the Republic of Uzbekistan;

education of the younger generation on the example of the life and work of Islam Karimov, in the spirit of historical and political culture, patriotism and responsibility for the fate of the native land;

organization of topical conferences, seminars, master classes, artistic evenings, exhibitions and other events;

arrangement of publication and distribution of books, catalogues, albums, booklets, guides and other materials narrating the life and work of the First President of the Republic of Uzbekistan;

storage, registration, exposition of collections and exhibits related to the life and work of Islam Karimov;

organization of work on the formation, maintenance and updating of the database of museum collections and exhibits, as well as the creation of a register, guidebook and catalogue of the entire museum stocks;

development of proposals on the inclusion of museum collections and exhibits in the National Museum Fund of the Republic of Uzbekistan;

publication of a quarterly newsletter on the activities of the Memorial Complex and their coverage in the media, release of pertinent merchandise products and other materials.

Provision for the realization of the constitutional rights of citizens to freedom of speech and information, consolidation of the role of media in the socio-political and socio-economic development of the country, delivery of equal conditions for them in the media market, as well as protection of the rights of journalists;

elaboration and implementation of government support measures for the development of media, printing, publishing, information and library activities, as well as the creation of favorable conditions for attracting investments and executing projects on the basis of public-private partnerships;

generalization of the practice of legislation application to the information sphere, initiation and contemplation of draft regulatory legal acts in the field of state support for the development of media, printing, publishing and information and library activities;

assistance to state bodies and other organizations in ensuring the openness of their activities, instilling in civil servants a culture of open, public interaction with the media, including through coordination and methodological support for the activities of their press services (public relations units);

interaction with government bodies and other organizations, as well as diplomatic missions of the Republic of Uzbekistan abroad on issues of PR and informing – primarily the foreign business circles, entrepreneurs, potential investors, government and public figures – about the large-scale reforms being implemented in the country, favorable conditions being created for investing and the improving business climate;

elaboration and realization of measures designed to develop and strengthen the material and technical base of industry enterprises, as well as introduction of modern standardization and certification systems, innovative ideas and technologies;

formation and execution of policy measures in the field of book publishing, in the creation of electronic and audio books, in raising the culture of reading, in the popularization of national literature abroad;

implementation of a set of measures aimed at training, retraining and advanced training of journalists, media and press workers, personnel of publishing, printing and information-library enterprises, as well as assistance in training engineering and technical specialists in the industry, ensuring their social and legal protection;

participation in ensuring the information security of the country and the execution of measures to timely and adequately counteract the challenges and threats in the information sphere.

Conduct of analytical and applied research in order to contemplate profoundly though-out, including by taking into account practices successfully tried out in advanced nations, proposals on strategic areas for deepening socio-economic reforms, including issues of improvement of governance in the economy, finances, entrepreneurship and the social sphere;

introduction of effective inter-sector and inter-agency cooperation among government bodies, civil society institutions, business entities and other interested parties in order to develop measures to address important systemic problems in the economy and social sphere, taking into account the impact of global and regional challenges;

assistance in the effective mobilization, consolidation and optimal use of resources and funds of state bodies and organizations to find the most advantageous ways to solve key issues of socio-economic development or the implementation of strategic future tasks;

analysis of scenarios and effects of devised economic policy measures using modern economic modeling tools and latest information and communication technologies;

study of issues of integrated territorial development, the development of proposals for the formation of strategic approaches to the development and specialization of the regions of the republic based on their competitive advantages, as well as the effective implementation of existing potential, resources and reserves;

the organization of an assessment of the impact of developed and implemented initiatives and draft regulatory legal acts on the economy and the social sphere with suggestions for their adjustment;

development of proposals for optimizing the regulatory burden on the economy, improving the efficiency of law enforcement practice, as well as improving the quality of draft legal acts and other documents in the socio-economic sphere;

generalization and elaboration of mechanisms for the effective implementation of materials of expert, information-analytical and other types of technical assistance from international organizations to the Republic of Uzbekistan in the field of socio-economic development of the country;

information and analytical support for the Administration of the President of the Republic of Uzbekistan on issues of economic and social reform;

organization of open discussion of pressing issues of economic development, the social sphere and regions in the media, at conferences, roundtables and seminars with the participation of domestic and foreign academics and specialists;

cooperation with international economic and financial institutions, foreign think tanks and experts on the implementation of socio-economic reforms and development of proposals on effective measures of government policy in this area.

Chief Medical Directorate under the Administration of President of the Republic of Uzbekistan is an independent structural subdivision of the Administration of the President, designed to provide highly qualified diagnostic, treatment and prophylactic, pediatric,

sanatorium-resort assistance, medical examinations, organization of medical and pharmaceutical care, as well as sanitary and epidemiological wellbeing of the assigned staff.

The Chief Directorate incorporates medical, sanitary and epidemiological, pharmacy, sanatorium and resort organizations and other auxiliary institutions (department for the provision of specialized transport, department for the development of material and technical base, JSC “Uzbekiston”) under the Administration of the President of the Republic of Uzbekistan.

The key tasks of the Chief Directorate are:

organization and provision of guaranteed and high-quality medical and sanatorium-and-spa services for the assigned personnel, including of local executive authorities;

conduct of organizational and methodological work as well as coordination and control of the activities of subordinate organizations of the Chief Medical Directorate;

provision of all types of healthcare and medical-social assistance based on systemic analyses of problems and shortcomings, introduction of advanced international experience in the prevention, diagnosis and treatment of diseases, accomplishments in science and technology, including modern information and communication technologies and telemedicine opportunities;

organization and improvement of pediatric care for the assigned child personnel;

invitation of highly qualified specialists from national specialized scientific and practical medical centers, individual national medical and prevention institutions and research bodies, including specialized

foreign medical organizations, for joint consultations, consultations and complex surgical interventions